Privacy Policy

Effective Date: 10-10-2024

Track Library respects your privacy and is committed to protecting the personal information you share with us through our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform or use our services. Please read this policy carefully.

1. Information We Collect

We collect various types of information when you use our platform, including:

1.1 Personal Information

When you register for an account, use our services, or contact us, we may collect personal information such as:

  • Full Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Any other details you provide voluntarily

1.2 Non-Personal Information

We also collect non-personal information about how you interact with our platform. This includes:

  • IP Address
  • Browser Type
  • Device Information
  • Location Data
  • Usage Data (e.g., pages viewed, clicks, time spent on the site)

1.3 Tracking Information

We may collect tracking numbers and related data when you use our services to monitor shipments or logistics. This data may include:

  • Package Tracking Numbers
  • Shipment Details (dates, locations, and statuses)

2. How We Use Your Information

Track Library collects and uses your information for the following purposes:

2.1 Providing Services

We use the information to provide, maintain, and improve our tracking services, including retrieving tracking information from third-party logistics providers and offering you real-time updates on shipments.

2.2 Account Management

Personal information is used to manage your account, authenticate your identity, and allow you to securely access our services.

2.3 Communication

We may use your contact information to send important notices or updates, respond to inquiries, and inform you about our services, changes, or promotional offers.

2.4 Analytics and Improvements

Non-personal information may be used for website analytics, performance monitoring, and user behavior analysis to help us improve our services.

2.5 Legal and Compliance

We may use your information to comply with applicable legal obligations, resolve disputes, or enforce our terms and policies.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except under the following circumstances:

3.1 Third-Party Service Providers

We may share information with trusted third-party service providers that help us operate our platform and provide services (e.g., hosting, analytics, customer support). These parties have access to your data only for the purpose of performing tasks on our behalf and are obligated to maintain its confidentiality.

3.2 Logistics Providers

When you track shipments via our platform, we share tracking information with the relevant third-party logistics providers to retrieve up-to-date shipment data.

3.3 Legal Requirements

We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or if we believe such disclosure is necessary to protect our rights, safety, or property.

4. Cookies and Tracking Technologies

Track Library uses cookies and similar tracking technologies (such as pixels or web beacons) to enhance your experience. Cookies are small text files placed on your device when you visit our website. These files help us:

  • Remember your preferences and login information
  • Provide personalized content and ads
  • Analyze traffic and improve site performance

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights concerning your personal information:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal data.
  • Deletion: Request the deletion of your data where applicable.
  • Restriction: Restrict the processing of your data under certain conditions.
  • Portability: Request to transfer your data to another service.
  • Withdraw Consent: Withdraw your consent to data processing where we rely on your consent.

To exercise these rights, please contact us using the contact information provided below.

8. Children's Privacy

Track Library is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. Third-Party Links

Our platform may contain links to third-party websites or services. Track Library is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. International Data Transfers

If you are accessing our services from outside the country where our servers are located, your information may be transferred and processed in a country other than your own. By using our platform, you consent to such cross-border data transfers, which will be conducted in compliance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on our website with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info.adiyogitechnosoft.com
Phone: +91-9785869100
Address: Paota, Jodhpur, Rajasthan. (INDIA)